Privacy Policy

1. Introduction

Welcome to GC Maintenance ("we", "our", "us"). We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Information You Provide

We collect information you provide directly to us, including:

• Name and contact information (email, phone number, address)
• Service inquiries and project details
• Correspondence and communication records
• Newsletter subscription preferences

2.2 Information We Collect Automatically

When you visit our website, we may collect:

• IP address and location information
• Browser type and version
• Pages visited and time spent on our site
• Referral sources

2.3 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. See our Cookie Policy below for more details.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and improving our services
• Responding to your inquiries and requests
• Sending newsletters and marketing communications (with consent)
• Complying with legal obligations
• Website analytics and performance monitoring

4. Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

• Consent: When you explicitly agree to our data processing
• Contract: To perform our contractual obligations
• Legitimate Interest: For our legitimate business interests
• Legal Obligation: To comply with applicable laws

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With your explicit consent
• With service providers who assist our operations
• When required by law or to protect our rights
• In connection with a business transfer or merger

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Secure data storage systems
• Regular security assessments
• Access controls and authentication

7. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Contact data from inquiries is typically retained for 3 years after our last interaction.

8. Your Rights Under GDPR

You have the following rights regarding your personal data:

Right to Access

You can request a copy of the personal data we hold about you.

Right to Rectification

You can request correction of inaccurate or incomplete data.

Right to Erasure

You can request deletion of your personal data in certain circumstances.

Right to Restriction

You can request limitation of how we process your data.

Right to Data Portability

You can request your data in a structured, machine-readable format.

Right to Object

You can object to our processing of your data for direct marketing or legitimate interests.

9. Cookies and Tracking

Our website uses cookies to enhance your experience. Cookies are small text files stored on your device.

Essential Cookies

These cookies are necessary for the website to function and cannot be disabled.

Analytics Cookies

These cookies help us understand how visitors use our website, allowing us to improve our services.

Marketing Cookies

These cookies are used to deliver relevant advertisements and track campaign effectiveness.

You can manage your cookie preferences through our cookie banner or browser settings.

10. Third-Party Services

Our website may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

11. International Data Transfers

Your data is primarily stored within the UK/EU. If we transfer data outside these regions, we ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements.

12. Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will delete it immediately.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the "Last updated" date.

14. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

For data protection concerns, you also have the right to lodge a complaint with the Information Commissioner's Office (ICO).